Bonacio Construction is a premiere Saratoga Springs builder…a leader in the business with extensive experience building beautiful and unique custom-built homes from modest to grand. Let our team of over 100 experts help you build your dream home.
Provide a unique look for your business with a commercial/retail space designed by Bonacio Construction. With locations centered around major commercial & shopping hubs, Bonacio Construction offers a variety of spaces for purchase or lease.
“Hey Sonny, Just want to say thank you! Your guys were awesome in taking down and removing the gazebo so quickly. Amanda, James and the crew were great to work with. I should have contacted you sooner! Please pass along my thanks to everyone. Happy New Year!”
“… I know you are very busy, and I really appreciate everything the team has done to keep things on schedule. I want to mention what a great job everyone (on-site and support) have been doing. Brad, Brent, Jim, Gabe, Jeremy and everyone else are polite, hard working and when I’m there reviewing selections or talking about changes, there’s never any belly aching or eye rolling… When I’m not there and my designer is, they show her the same courtesy and respect they show me. Finally, I know how hard you and Julie have worked to build this business into what it is today and how important client service is to you both. It is clear that that is something your team takes seriously and you guys should be very proud of what you’ve built.”
“I want to let you know what a great job your team did on my basement renovation. Being in the customer service business, I know how important service is to success. Your team was always on time and always left our home as clean as the day before. They say “you get what you pay for.” Well, its true and our project was well worth it.”
“On behalf of myself as well as my students enrolled in “Basic Principles of Construction” would like to take this opportunity to thank you for your classroom presentation on October 16th, 2015. Your ability to connect with each and every student during your presentation made for an engaging, informative and valuable experience for everyone.
We all hope we can make arrangements again in the future for you to visit our school and share your knowledge, experience and enthusiasm in the field of construction. Thank you and your team again!”
“Dear Sonny, A very special thank you for the beautiful landscaping job next to my house. The building looks great too. Paul L. has been just as wonderful. Always called back and answered all questions.”
“Sonny, I again wanted to thank you for a smooth building process and I am a very satisfied customer. I also want to say that the process was very good. I know Mike and Paul have been with you a long time and you know how good they are. I have to tell you that Cory is fantastic. He never said he couldn’t get something done. A month ago when Paul said it would be one more week to completion, meaning next week, Cory said he could get it done and he did. He was at the house all weekend all day both days finishing siding himself to make sure. I think I know someone else with the initials SB that if he made that promise would have done the same thing. He is mature beyond his age and is a great representative of your company. He made sure the work site was a clean and professional space and I know that my house is a pebble in your water, but having been around for a long time in this business, I would trust him to handle anyone of your clients no matter what the project. Thank you and I will talk to you soon.”
… We thought it important for you to know how much we enjoyed working with your staff during the construction of the three stall garage behind our home. Everyone from Paul and the Job Superintendent to the guys doing the work were professional in every way. We were very pleased as the project moved forward as they willingly made suggestions and made every effort to make the structure “fit” within the wooded job site without damaging the surrounding trees. The work on the entryway willl be even more appreciated this Winter. The crew went above and beyond to do it right!
It is obvious from conversations with the men that they take great pride in their work and ownership in the projects they work on. Please extend our thanks to all concerned.”
“Hello Sonny: I have to tell you a quickie: Yesterday a piece of cast iron that I use in my fudge stove broke, which prevented my large copper pots from sitting properly on the stove. Seeing that I need it for cooking EVERYTHING, it was very important that I get it fixed ASAP.
I texted Dean, and he immediately put me in touch with Joe over at the metal shop. He had left for the day, but went back over to the shop where he welded the part beautifully and I was back in business within the hour. We talked while he welded, and I found him a really cool and talented gentleman. Nice partnership you have there!
But my reason for writing this note, is to not only express my appreciation for what Dean and Joe did yesterday, but to express my appreciation for having some of the finest team of people I have ever seen in ANY organization. From the top on down (well maybe not the very top:) just kidding bud!), you have developed a culture of service, responsibility, and passion rarely seen in business, while maintaining an entrepreneurial spirit that permeates through everyone and everything you do.
You are a classy gentleman Sonny, and over the last year I feel that I have developed a friendship with you and many of your staff. But friendships aside, I feel strongly that my success (and I am quite confident that I will be) will be due in large part to the efforts of you, Julie, and your entire organization. Thank you, thank you, thank you! “
“I just wanted to pass on a world of thanks to everyone at Bonacio Construction. As you know, we had slated to install our equipment in our new store at the Springs during the last week of August. Well, some problems arose during the install and walls had to be taken down and moved and many changes needed to be made. During this stressful time, I expected to have hurdles thrown up at me and problems galore. Instead, I had a great group of guys who continuously kept telling me that everything will be OK and don’t worry, we can do this and coming up with some very creative ways to fit in the machinery that we needed. Not one of the subcontractors or Bonacio workers ever complained or put us off. I am incredibly impressed by the professionalism and dedication of everyone involved in this project. One of our guys helping us with the IT actually said how impressed he was with the electrician because where he is from, the project that only took 3 hours to finish, would probably have taken a week.
I really can’t thank everyone enough for taking this very stressful situation and turning it around in just a couple of days! Please pass on my thanks!”
Cliff Stevens and Jeff… wow, these guys are so professional! Their attention to detail and their thoroughness was the best to come through these doors in 22 years! They came when they said they would, worked very efficiently and did an awesome job! If the rest of your crew is this good, you are a lucky man!! … Great guys and I hope you will thank them again for us! “
“I want to thank you so much for seeing to it that my house repair project was completed promptly in a thoroughly professional manner. Your employees were all wonderful: Paul Young was the first person I met; he was so reassuring and convinced me that my house was not about to collapse. He evaluated the situation and set everything up. James then took over the coordination and somehow was able to get together the various materials needed in a timely manner. Jim Toleman than took charge and saw all through to completion. Every one of your men worked diligently. They were personable and a delight to have around. James even brought me the offering brochure for the new Market Center Apartments; that looks like a great project. If I ever leave my current spot, that is where I plan to go. The fact that one could live there and walk just about everywhere downtown is most appealing. Again, thank you so much for helping me out in such a timely way.”
“Dear Sonny: We really don’t know where to start. Maybe it was the first meeting, when we walked away feeling that you and your company would be the right people to get us through this process. From that point on it was all uphill. First you found us the perfect site. Then we were placed in the capable hands of Larry Novik, who was the perfect person to connect us with all the right people to get us through the planning and zoning process with the Town of Wilton. But Larry didn’t stop there. He was with us every step of the way to make sure there were no snags that held up the progress of this project. Larry’s help and suggestions were invaluable. As we moved toward construction we were placed in the hand of Project Manager; Chris Buskey. We can’t say enough good about Chris. He was just amazing. Chris helped us with many decisions, and we were always in awe of how fast the building was progressing. But our biggest thank you to Chris is for getting Vermont Timber to competitively bid the entrances for the building. They are definitely one of the exterior highlights of the building. We became a little nervous when we discovered that Chris was being pulled to another job as we neared the final stages of construction. Not to worry, Iain Morse was the right person to take us through that stage and help us with final touch decisions. Iain also helped us with furniture and fixture inspections and was never too busy to tour the building with us when we unexpectedly showed up. I think we can sum it up by saying that Bonacio Construction has redefined the “you’re in good hands” concept. With our sincere thanks and appreciation.”
“As fellow business owners and friends, we wanted to share our wonderful experience working with Bonacio Construction. We knew you guys were the best going into our project, so we weren’t surprised at the level of professionalism in every aspect of our job, but what surprised us was how wonderful each and every one of your employees and sub-contractors were to our family and to our neighbors. I can’t tell you how happy we are in our new beautiful home. It truly is a little jewel. Every one of your employees went out of their way to help in making small decisions that seemed insurmountable at the time, all the while never making us feel stupid or bothersome to them. We truly enjoyed our experience working with the Bonacio Family, so from our family to yours, thank you.”
“I just wanted to drop you a quick note to tell you how impressed I am with your team. From my initial dealings with Keith, to setting up the space with Tony, Rilla and Mike and now with Chad on the technology, your team is clearly at the top of the game. The thing that has the greatest impact overall though is the way that each member – and Rilla in particular as my handholder in chief – has treated me as if I am the most important client in your business. While everything around me tells me that I am but a small fish in the Bonacio Empire, Rilla and crew make me feel as if I am the ONLY one. And that is both remarkable and incredibly valuable. The short term impact is changing anxiety to joy, while the long tail will make me a supportive Ambassador of your brand. Many thanks.”
“On behalf of our store operations, and as a thank you for your services to both our Easton, NY project and our Lake Placid projects, I simply wanted to acknowledge how proud we are to be associated with such a fine company like yours that has proven that it will come through for us in a timely fashion. Bob has been a pleasure to work with, and Bonacio’s professionalism sure speaks for itself. Again, it’s our pleasure”
“My wife and I would like to thank Mike Polcare and his crew for our recent renovations to our home. It’s nice to know that a large company such as Bonacio Constrution, Inc. would take on and treat our small addition with the care it did. Mike balancing the project while keeping our inconvenience to a minimum was truly impressive. We were very concerned about ripping off part of our roof, due to all the rain we were having, and they did an outstanding job….not a drop. He kept us informed with project progress every day, and the speed of completion of the project was as promised. Everyone that was on site was very professional and respectful. We would not hesitate to have Bonacio Construction, Inc. (Mike and crew) again. We will certainly recommend your company to anyone who may inquire. Thank you for the successful outcome of our project.”
“As we wind up the work on our addition, I just wanted to drop you a quick note to tell you again how impressed I was with the Bonacio team on the job. Paul L., Paul Y., Iain and Mike really are amazing. They were responsive, professional, funny, and talented. Really top notch-and the work on our house was great.
We are definitely loving our new space and so thankful to your team for making it a painless process. My guess is you often hear when something goes wrong, but I wanted to tell you about the things that went right. I would happily recommend your team to all.”
“I invite you anytime to visit my home. Give every detail the close inspection done by two of my lifelong pals, each a custom home high end builder in other states. They praised what I enjoy daily painstakingly seamless woodwork where grains are a perfect match…Custom tiles expertly selected and aligned razor sharp…custom light fixtures built from homemade visions in my head… I could go on for pages…but if you’ve got a dream-home to build. Let me say that NOTHING in my life compares with the Bonacio Team.”
“The jubilation Marilyn and I feel regarding your energy in taking our carriage house job and bringing it to fruition is immeasurable. We have been extolling your virtues with everyone who we come in contact with! Your initial work on our pool house was superb and even came in well under budget. We were astonished to hear of the cost savings, as we were totally comfortable in paying your original quote. It is rare to see such honesty”
“We have been involved with several new construction projects and have experienced some very difficult times, however our experience with Bonacio Construction was nothing but satisfying. We quickly became aware that the materials used and the workmanship involved was of the highest quality. Even after several years…we still admire the workmanship and love it when our guests remark about the quality of the work done.”
“The Dammerman project is now drawing to a close and Carol and I wanted to let you know how great your team was to work with… all the obstacles and barriers, Tony was able to maintain a good sense of humor and at the same time get the project completed. His ability to see the details, handle difficult situations professionally and command the respect of all of us made this project successful. We hope this is only the beginning of a great professional association for all of us. I think we make a terrific team”.
“You built us a beautiful home. I still remember walking through the woods trying to figure out just where the house would be and what angle it would face. We absolutely loved our home and prior to the sale I had the opportunity to take the kids to NY and see the home and property again. I was a little melancholy, as we have so many fond memories. Sonny, you stood by your product right through to the end and that, my friend, is truly impressive, especially in today’s day and age. You and you’re associates like Paul, Billy and Larry always made me feel welcomed when I’d call, even when our requests may have been trying (like asking for the floors to be redone a few weeks before the closing!!). If ever I am asked, and I still am on occasion, I always speak very highly of you personally and professionally.”
We are wrapping up the last part of the outside renovation today and I realized I haven’t sent you an e-mail yet to thank you and tell you what a great job your guys (and girl) did again.
First, thank you for all of the special treatment that I get, that I certainly don’t deserve. I know my projects are small in the grand scheme of everything you have going on and greatly appreciate that you give the projects your best guys and the amount of attention you do. It doesn’t go unnoticed.
Second, James, Calvin and Amanda are owed a lot of praise for the jobs they did (again). A lot of the work that we did on this project involved subs and James and Amanda did a great job of juggling schedules and following up with people to make sure work got done. We see this across the country on our jobs, but being in the middle of a construction boom and trying to get subs to stick to a schedule is like herding cats. James and Amanda did a great job of keeping people there, but more importantly making sure the work was done right.
Third, I think it is worth mentioning that every person who shows up wearing a Bonacio shirt, is friendly, polite and respectful. Anytime one of the guys saw me or Caitlin, they stopped and said hello and if we were doing or carrying something into the house, offered to help. I know those values come from the top and hope you and Julie are proud of what you’ve built.
Finally, as much as I appreciate a nice thank you e-mail from a client, I appreciate more business even more. I met with the architect yesterday and talked about finishing the basement sometime next year, so I look forward to working with you guys on the final phase of the house.”